Return & Exchange Policy

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If you are not entirely satisfied with your purchase, we're here to help.

Returns & Exchange

We do not offer any returns for our products.

Returns will only be accepted if the product reached is in damaged condition.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Pitara reserves the right to accept the return and if the company is not satisfied, it can cancel the return.

Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.

· Cancellation can be done within 12 hours of the order placed. We are committed to make your shopping experience as fuss-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.

· All the purchases will be non-refundable.

· We allow exchanges only In the case of manufacturing defect, product should be sent back to us (address given below). We do not provide reverse pickup facility and this should be borne by the buyer. The item should be dispatched back to us within  48 hours after delivery and only after receiving the product you will receive an email with the voucher code which you can be redeemed while placing the new order.

· We do not accept returns and exchange if the product is not suiting you. Also we do not entertain certain small issues like chains not running smoothly, etc.

· Since all the products are clicked from digital cameras it might happen that colour resolution might not match exactly. We require your support to understand this and hence we will not be able to accept any returns in this case as well.

Please keep the product intact and the bill should be sent back to us in case of any exchange.

·Exchanges should be done within 24 hours of delivery.

Contact Us

If you have any questions on how to return your item to us, contact us.

E-mail address :

Contact no. : +91-9929566699

Address: Pitara, Bad Ke balaji, NH8 Ajmer-Jaipur Highway, Jaipur, Rajasthan - 302026